Detour Cyclists

Q: Can I customise products with our school, club, or company logo? 
A: Absolutely! We offer full customisation including logos, colours, reflective options, and design layout to suit your needs. 

Q: Are your products weatherproof and UV resistant? 
A: Yes. All outdoor products are designed to be fully waterproof, UV-stable, and built to withstand harsh Australian conditions. 

Q: Is there a minimum order quantity? 
A: No. We can accommodate both small and large-scale orders. Custom items may have minimum production requirements, which our team will advise during quoting. 

Q: How do I place a custom order? 
A: Simply contact our team with your requirements. We'll guide you through artwork approval, custom sizing, and quoting. 

Q: How long does it take to manufacture custom products? 
A: Lead times vary depending on the product and order size, but we pride ourselves on fast turnaround. Standard custom orders usually take 7–14 business days. 

Q: Can you help with design layout or logo placement? 
A: Yes! Our team will work with you to finalise your artwork and ensure your branding is placed clearly and professionally. 

Q: Do you offer international shipping? 
A: Yes, we ship internationally. Rates are calculated based on the order size and destination. Please contact us or check at checkout for an exact quote. 

Q: Can I use my own courier or freight account? 
A: Yes, we’re happy to ship using your preferred carrier. Just provide your account details when ordering. 

Q: Can I speak to someone directly? 
A: Yes – we’re a proudly local business with real people ready to help. Call us on +61 7 5593 8337 or email [email protected]. 

Q: Do you offer bulk order pricing or government contracts? 
A: Yes. We regularly supply bulk orders and are happy to quote for councils, procurement teams, and tenders.