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Frequently asked Questions
Q: Can I customise products with our school, club, or company logo?Ā
A: Absolutely! We offer full customisation including logos, colours, reflective options, and design layout to suit your needs.Ā
Q: Are your products weatherproof and UV resistant?Ā
A: Yes. All outdoor products are designed to be fully waterproof, UV-stable, and built to withstand harsh Australian conditions.Ā
Q: Is there a minimum order quantity?Ā
A: No. We can accommodate both small and large-scale orders. Custom items may have minimum production requirements, which our team will advise during quoting.Ā
Q: How do I place a custom order?Ā
A: Simply contact our team with your requirements. We'll guide you through artwork approval, custom sizing, and quoting.Ā
Q: How long does it take to manufacture custom products?Ā
A: Lead times vary depending on the product and order size, but we pride ourselves on fast turnaround. Standard custom orders usually take 7ā14 business days.Ā
Q: Can you help with design layout or logo placement?Ā
A: Yes! Our team will work with you to finalise your artwork and ensure your branding is placed clearly and professionally.Ā
Q: Do you offer international shipping?Ā
A: Yes, we ship internationally. Rates are calculated based on the order size and destination. Please contact us or check at checkout for an exact quote.Ā
Q: Can I use my own courier or freight account?Ā
A: Yes, weāre happy to ship using your preferred carrier. Just provide your account details when ordering.Ā
Q: Can I speak to someone directly?Ā
A: Yes ā weāre a proudly local business with real people ready to help. Call us on +61 7 5593 8337 or email [email protected].Ā
Q: Do you offer bulk order pricing or government contracts?Ā
A: Yes. We regularly supply bulk orders and are happy to quote for councils, procurement teams, and tenders.Ā
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